Customer Guarantee of Satisfaction

We want you to be happy purchasing with Moto Leather.  We understand you need to know that if something goes wrong it won't be a problem getting the service you deserve.  Our goal is to make you a life time customer.  If you do experience a problem based on our error we will fix it at our expense.  Below is our simple return policy. 

Return Policy

If at any time you received a wrong or incompatible item due to Moto Leather's error please contact us and we will rectify the situation right away at our expense. 

Returns  - All returns must be in new condition. You have 30 days from when the item was delivered to you for returns.  For returns the customer will be given a store credit of the original cost of products minus 20% restocking fee.  Shipping is non-refundable.  Please note if you received free shipping on the item we will deduct the original cost it cost us to ship to you from the refund as well.

Motorcycle Apparel  Exchanges - Motorcycle apparel this means jackets, chaps, vests, gloves, and boots can be exchanges if they are in new condition with tags attached.  There is no restocking fee for apparel exchanges as long as still new, never worn, and has tags still attached.  The customer is responsible to pay shipping of the exchanged item.

Due to allergies and safety issues we cannot accept returns or exchanges that have smoke, perfume, or any other non-original scent.  Scented items will be returned to the buyer at the buyer's expense.  Shipping is non-refundable.


If your item is missing any parts you have 1 week to report this. 
Items purchased in the close out section are not eligible for return or exchange. All close out sales are final.

To return an item to Moto Leather for store credit you must make the package identifiable for us. We suggest you print your e-mail confirmation and put it in the box. Please include a note telling us why you want to return the item or exchange. If it is an exchange tell us what you need in the note.

Send to:
Moto Leather
500 N. 56th Street #15
Chandler, AZ 85226

 

 

 

 

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